OUR MISSION STATEMENT
To understand, appreciate and satisfy the needs of our customers and our community by providing products and services of the highest quality, backed by an enthusiastic team, trained and dedicated to provide excellent service at all times. Our aim is to exceed our customers expectations.
CARIBBEAN HORIZONS Tours and Services is the Vacation Services Division of McIntyre Bros. Ltd. (McIntyre’s), a family run Grenadian company, established in 1895.
With offices located at McIntyre Bros. Ltd., we are just three minutes from the airport and close to the major hotels like LaSource, Calabash and Spice and all the other hotels in the True Blue, Grand Anse and Lance aux Epines area.
This department, dedicated to destination management, was set up in 1992. Our team of enthusiastic well trained professionals not only speak three languages in-house (French, Spanish, and English), but each have at minimum, six years experience and training in the hospitality, tourism and service industry. Tour guides and drivers are trained by the Grenada Tourist Board. Vehicles are fully insured and well maintained. We invite you to review our customer comments, of which we are very proud. We were awarded the Grenada Board of Tourism’s “Ground Tour Operator of the Year” Award in 1997 and were a nominee for best Tour Operator at the next Awards ceremony which took place in 2006 after a long lapse.
Caribbean Horizons is backed by the additional knowledge, expertise and skills of the management and staff of the parent company McIntyre Bros. Ltd., which during its century of operations in the service industry has satisfied the quality and service standards of international partners – Ford, Mazda and Honda to name a few. We have developed good working relationships with a wealth of business contacts and friends throughout the Caribbean region as well as internationally and work closely with other inbound operators within the region.
Rental vehicles are available from McIntyre’s Auto Rental Division, which offers a well-maintained fleet of air-conditioned, cars, jeeps and buses and twenty-four hour service.
Destination management, transfers, land and sea tours are but some of the services we have to offer you. We provide site inspections, reservation and accommodation assistance and cater to large or select groups. For three years we have provided repeat services for a corporate incentive group. We have assisted with scouting for locations and provided transport for several fashion shoots.
Our policy on subcontracting is that we work with local operators who provide only services of the highest standard so as to compliment and maintain our service record.
“Customer satisfaction is the key to the successful development of our business.”
In essence, we guarantee you a very high level of professional yet personalised service. We look forward to discussing your specific requirements and to working with you to achieve your seal of approval.